Sales Reports are available to view or download in various formats and can be accessed from two locations on the Roll20 website.
Note: Sales reports for items sold on Supported Marketplaces are not found on Roll20.
Accessing Sales Reports
A link to your Sales Reports can be found in the lower left-hand corner of your Item Page or on your Publisher Profile Page.
Report Options
The Reporting interface contains the following:
- A date selection tool
- Options to view or download your report
- Options concerning the details displayed on your report
Some Creators prefer to review their sales using the "View" option while others prefer downloading copies to keep for their records, and/or to manipulate the presentation of the data.
NOTE: All reports have sales data redacted in our examples.
Report Examples
The following are examples of the various display options available for reviewing your Sales Report.
View: Daily
View: Monthly
Download (XLS/CSV): Daily
Download (XLS/CSV): Monthly
Troubleshooting Sales Report Errors
Sales Report errors may occur when our server times out while processing multiple reports. They may also happen if a browser "back" or "refresh" command is used during report processing.
If you encounter an error accessing your Sales Report that does not resolve within a few minutes, you can cancel the sales report from your Partner Profile page and try again!